Privacy Policy

Cultivated Commerce Pty Ltd

Last updated: 22 August 2025

Cultivated Commerce Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the **Privacy Act 1988 (Cth)** and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, and protect information submitted through our website.

1. Information We Collect

When you submit a form on our website (such as contact forms, newsletter sign-ups, or service enquiries), we may collect:

  • Your name
  • Email address
  • Phone number
  • Company name and role (if applicable)
  • Any other information you choose to provide in the form

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To respond to your enquiry or request
  • To provide information about our services
  • To send you marketing communications (where you have consented or it is otherwise permitted by law)
  • Company name and role (if applicable)
  • To improve our website, services, and communications

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

3. Disclosure of Your Information

We will not sell or rent your personal information. We may disclose your information to:

  • Our employees and trusted service providers who help us deliver our services
  • Third-party providers (such as email marketing platforms or CRM systems) that process data on our behalf
  • Regulators or authorities where required by law

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and from unauthorised access, modification, or disclosure.

Information submitted through our website may be stored on secure servers located in Australia or in trusted overseas locations. Where data is transferred overseas, we ensure that appropriate safeguards are in place.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use our site and improve user experience. This may involve collecting information such as IP addresses, browser type, and pages visited.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date.

Requests can be made by contacting us using the details below.

7. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the **Office of the Australian Information Commissioner (OAIC)** at [www.oaic.gov.au](https://www.oaic.gov.au).

8. Contact Us

For any privacy-related enquiries, please contact:

Cultivated Commerce Pty Ltd
Suite 1, 14 Jersey Street, Jollimont, WA 6014

admin@cultivated.agency

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